Privacy Policy

Privacy-sensitive data or personal details are processed through our web shop. Nobraa BV considers careful handling of personal data of great importance. Personal details are therefore carefully processed and secured by us.

In our processing we adhere to the requirements of privacy legislation. This means, among other things, that we:

  • Clearly specify our purposes before we process personal data, via this privacy statement;
  • Limit our collection of personal data to only those that are necessary for legitimate purposes;
    Ask you for your explicit consent to process your personal data in cases where your consent is required;
  • take appropriate security measures to protect your personal data and require this from parties that process personal data on our behalf;
  • respect your right to access, correct or delete your personal data at your request.

Nobraa BV is responsible for the data processing. In this privacy statement we explain what personal data we collect and use and for what purpose at the web shop www.mondkapjes.nl. We advise you to read it carefully.

If you have any questions, or want to know exactly what we keep of you, please contact Nobraa BV.

Order processing

When you place an order with us, we use your personal data to be able to process it properly. We may give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company.

For this purpose, we use your name and address, telephone number, billing address, e-mail address and date of birth. We do this on the basis of your consent. We retain this information until your order is completed. We retain certain customer details for longer in connection with the statutory tax retention obligation.

Provision to third parties

We work together with certain companies who may receive the personal data mentioned above from us. This concerns our payment partner Mollie and our distribution partner Montapacking.

Provision to other companies or institutions

With the exception of the partners mentioned above, we will under no circumstances pass on your personal data to other companies or institutions, except when we are legally obliged to do so (for example, if the police requires it in the event of a suspected crime).

Statistics

We keep statistics on the use of our web shop, but these data are always anonymous.

Cookies

Our web shop uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But they also allow us to see that you are visiting us again.

When you visit our web shop for the first time, we will show a message explaining cookies. Here we will ask for your consent to the use of these cookies.

You can disable cookies through your browser, but some features of our webstore will not work properly then.

Security

Security of personal data is very important to us. We ensure that your data is properly secured. We constantly adjust the security and pay attention to what can go wrong.

Data Protection Officer

We have appointed a so-called data protection officer. This person is responsible for privacy within our organisation. Our data protection officer is M. Notenboom and can be reached by e-mail at [email protected] and by phone at 0800 4010400 for all your questions and requests.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly, so that you are aware of these changes. We will do our best to announce changes separately.

Inspection, amendment and removal of your data

If you have any questions or want to know what personal data we have of you, you can always contact us. See the contact details below.

You have the following rights:

  • To know what personal data we have and what we do with it.
  • To see the exact personal data we have
  • To ask us to correct mistakes
  • To ask us to remove out of date personal data
  • To withdraw consent
  • Object to certain uses

Please make sure that you always clearly state who you are, so that we can be sure that we are not correcting or deleting data about the wrong person.

Filing a complaint

If you feel that we are not helping you in the right way, you have the right to lodge a complaint with the supervisory authority. This is called the Personal Data Authority.